Privacy Policy

Effective Date: October 17, 2024 to date.

CISS Nature Discovery, a division of CISS GH Corporation (Craftech IT Solution Services), is committed to protecting the privacy and personal data of its users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, services, and platforms (“Services”). By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

Information We Collect

Personal Information may be collected. You may need a user account to access certain restricted areas of the Service as stated in our Terms. When you sign up for an account or interact with our Services, we may collect personal information to identify or contact you, including but not limited to:

  • Name
  • Email address
  • Contact information
  • Username or account details
  • Any other information you voluntarily provide through forms, comments, or interactions.

How We Use Your Information

we collect from you for various purposes including providing and improving our services, communication. Here is an outline of how we use information like email address and others we collect:

  • Managing your account and processing your requests. Including checking if your account meets a specific restriction to give you access to certain confidential articles.
  • Delivering quizzes, articles, and nature-related content.
  • Improving the functionality of our website and services through your feedbacks or forms submitted on website functionality.
  • Sending you important updates, notifications, or newsletters about CISS Nature Discovery activities and services. Responding to your inquiries and providing customer support.
  • Complying with applicable laws, regulations, or legal processes. Enforcing our Terms of Service and investigating any potential violations.

Sharing and Disclosure of Your Information

CISS Nature Discovery does not share, sell, or rent your personal information to third parties.

However, CISS Nature Discovery or its parent company may undergo a merger or acquisition. If that happens, we may transfer your personal information (like email address) to the recipient. This is to ensure you still have access to the service per your account permits. We will notify you via email or a prominent notice on our website of any changes in ownership or use of your personal information.

International Data Transfers: Our Services are operated in Ghana and may be accessed globally. If you are using the Service from outside of Ghana, please be aware that your information may be transferred to and stored in servers in other countries where data protection laws may differ from those in Ghana. By using the Service, you consent to the transfer, storage, and processing of your information in any other jurisdiction where we or our service providers operate.

Information We Do Not Collect

Non-Personal Information not collected. As of the effective date mentioned above, we DO NOT collect non-personal information such as:

  • Device type,
  • Browser type,
  • Geographic location (general region),
  • IP address, or
  • Log data such as pages visited, time spent on each page, and the referral source (e.g., search engines, external links).

Cookies and tracking technologies not collected. As of the effective date mentioned above, we DO NOT use cookies, web beacons, and other tracking technologies on CISS Nature Discovery platform. However, third-party service(s) may handle data processing and analysis such as number of visitors on CISS Nature Discovery platform.

Data Security

We take the security of your personal information seriously. By implementing reasonable physical, technical, and administrative measures, we safeguard your data from unauthorized access, disclosure, or misuse. (Powered by CISS Security and defense).

However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. But we launch security updates and fixes to always ensure the safety of your data. If you believe your account or information has been compromised, please contact us immediately.

Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. This include complying with legal obligations, resolving disputes, and enforcing our agreements. You may request the deletion of your account or personal information at any time by contacting us. However, we may retain certain information as required by law or for legitimate business purposes.

Your Privacy Rights

Depending on your location, you may have specific privacy rights under applicable data protection laws, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You may request the correction of inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information.
  • Objection: You can object to the processing of your personal data for certain purposes.
  • Data Portability: You may request to receive a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the time frame required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changes in legal, technical, or business developments. When we update the policy, we will revise the “Effective Date” at the top and notify you of any significant changes via email or a prominent notice on our website. Your continued use of the Service after the changes take effect indicates your acceptance of the revised Privacy Policy.

Contact Us

Remember that these terms and agreements are crucial for understanding CISS Nature Discovery platform/services and ensuring a smooth collaboration. If you have any specific questions or need further clarification, feel free to ask!

End of Privacy Policy – CISS Nature Discovery